Texts not sendingNew
The usual reasons and how to fix them.
app.jtek.pro
DashboardLast 30 days ▾
New leads61▲ +12% vs last month
Appointments13▲ +2 booked
Conversations248▲ +17 this week
Pipeline value$5.4M▲ +$540K this week
New leads61 total, 9 today
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Manage your business profile information & settings
General Information
Your Business
Your Business LLC
hello@yourbusiness.com
+1 562-555-0100
www.yourbusiness.com
Real Estate Agent ▾
J
← Go Back
Settings
My Business
Business Profile
My Profile
Billing
Users
Opportunities & Pipelines
Business Services
Calendars
Email Services
Phone System
WhatsApp
Other Settings
Objects
Custom Fields
Custom Values
Import Data
Manage Scoring
Preference Management Hub
Domains & URL Redirects
External Tracking
Integrations
Private Integrations
Tags
Labs
Audit Logs
Phone SystemPhone numbersRegulatory BundlesMessagingVoiceTrust Center
Manage NumbersCheck your number is active and verified
NumberNameStatus
+1 562-555-0142Main lineA2P Verified
2Check your wallet#
- Texts use your wallet balance.
- Go to Settings, Billing, Wallet & Transactions and add funds if it is low.
Billing and your wallet
3Check the contact#
- Open the contact and look at DND. If texts are turned off, they cannot be texted.
- Make sure the phone number is a real mobile number.
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Checked against the Jtek app in October 2026.