Instagram and Facebook messages land in the same inbox as your texts. Jtek AI drafts the reply, and the person behind it becomes a contact you can actually follow up with.
Connect the accounts once and Instagram, Messenger, WhatsApp and Google Business chat all arrive as threads, next to your texts and emails, on contacts that stay after the conversation ends.
All three end up on the same contact record.
They saw the post, opened the app, and now it is here.
A comment under a post can start a workflow in seconds.
Your quietest lead source, and the one nobody logs.
Instagram, Facebook and Messenger, WhatsApp and Google Business chat, connected once from Settings. After that every message lands in Conversations.
Only if you build a workflow that says so. Left alone, Jtek AI drafts the reply and waits for you to read it and send it.
They become a contact, with the thread on their record and whatever tag you asked for, so the follow-up has somewhere to live after the DM goes quiet.