Every conversation
in one inbox

SMS, email, phone calls, and social DMs all flow into one unified inbox, so you never miss a message.

Unified inbox

One view for everything that comes in

Stop bouncing between your phone, email, and social apps. Every inbound and outbound message from every channel lands in one clean inbox you can act on immediately.

  • SMS, email, calls, Facebook, and Instagram in one place
  • Filter by channel, assigned agent, or read and unread status
  • Reply from any channel without switching apps
  • Auto-link every message to the right contact record

Two-way SMS

Text your leads from a real local number

Send and receive texts from a dedicated local phone number assigned to your account. Run bulk SMS campaigns or have real one-on-one conversations, all from Jtek.

  • Dedicated local 10-digit number for your business
  • Bulk SMS campaigns to your full list or any segment
  • Personalization tokens: name, address, price, and more
  • Automatic opt-out handling for full compliance

Email

Professional emails that actually get replies

Send beautiful HTML emails to individual contacts or your whole database. Track who opens, clicks, and replies so you always know when to follow up.

  • Drag-and-drop email builder with reusable templates
  • Real-time open, click, and reply tracking per contact
  • Send one-to-one emails or broadcast campaigns
  • Merge tags for first name, property address, price, and more

Calling

A full phone system built into your CRM

Make and receive calls directly inside Jtek without a separate phone system. Every call is automatically logged, recorded, and linked to the contact. No manual entry required.

  • Dedicated business number for inbound and outbound calls
  • Automatic call recording stored in the contact record
  • Pre-recorded voicemail drops: leave a message in one tap
  • Missed call triggers an instant automated SMS reply

Every channel

More ways to stay connected

Every channel your leads use, covered by Jtek.

Missed call text back

When you miss a call, Jtek automatically texts back within seconds so the lead never goes cold.

Facebook Messenger

Connect your Facebook page and manage all Messenger conversations directly from your Jtek inbox.

Instagram DMs

Reply to Instagram direct messages from leads without ever leaving the platform.

Live chat widget

Add a live chat widget to your website or landing pages. Conversations route straight to your inbox.

Call recording

Every call is recorded and stored automatically. Listen back to understand what your leads really need.

Voicemail drops

Record a voicemail once and drop it on any contact's phone with one click, no ringing required.

Never miss another message.