How Jtek works,
answered in the chat.

Ask how something works and Jtek AI answers out of the help documentation, with the guide attached, instead of you opening a ticket and waiting on a reply.

It reads the documentation, not its own guesses.

Every answer comes out of the Jtek help center and comes back with the guide attached. When a question is outside what Jtek does, it says so and points you at a person, which is the only honest answer to some of them.

What it gets asked in week one.

The three that used to be a support ticket.

The path

Ask where something lives and it gives you the click path.

The audit

It walks your account and names the step blocking you.

The limit

When Jtek does not do it, it says so instead of guessing.

The questions this one gets.

Is this instead of support?

It is the first stop. It answers out of the help center in seconds, and when it cannot, the help center and a real person are one click away.

Will it make something up?

It is built not to. If a feature is not in the documentation and not on the verified list, it tells you it is not sure rather than naming a screen that does not exist.

Can it show me where a screen is?

Yes. Ask where something lives and it gives you the path, read off the app rather than remembered.

Ask it the thing you were going to email about.