CRM
Real Estate CRM and Lead Generation: 5-Step Setup
Lead capture in four moves
- 1Make the formOne buyer form and one seller form.
- 2Put it everywhereBio link, QR code, signs.
- 3Auto-replyA text within two minutes.
- 4Tag the sourceSo you can count what works.
The short answer
A real estate CRM does not generate leads. It catches the ones your own channels produce and makes sure each one gets a fast reply. The setup takes five steps: build a lead form, publish it where people already find you, send an automatic first text, tag every contact with its source, and review the source report once a month. Jtek is $60 a month flat and does not sell leads, so every contact in it came from something you control.
It is Saturday, you are at an open house, and three people scan the sign-in sheet while you talk to a fourth. By Monday you have a photo of a clipboard and no idea who wanted what. A CRM fills that gap. It turns every sign-in, DM and website visit into a contact record, and it follows up while you are busy.
Here is the five-step setup. It assumes you start with nothing and want leads from channels that cost you little or nothing. If you are weighing what a CRM costs before you commit, our real estate CRM cost guide has the numbers.
Step 1. Build one lead form before anything else
Everything else hangs off a form. In Jtek, go to Sites, then Forms, and create one for buyers and one for sellers. Keep them short: name, phone, email, and a single question such as what area or what price range. Every extra field costs you submissions.
Each submission becomes a contact automatically, with the answers saved on the record. You do not copy anything over by hand.
Jtek Forms list, with every form feeding Contacts
Sites
Every form feeds your contacts.
| Name | Updated on | Updated by |
|---|---|---|
| Buyer inquiry | Oct 15, 2026 4:22 PM | Sarah Kim |
| Home valuation | Oct 12, 2026 10:05 AM | Sarah Kim |
| Open house sign-in | Oct 9, 2026 6:40 PM | Tom Baker |
| Seller questionnaire | Sep 28, 2026 1:18 PM | Sarah Kim |
| Relocation guide request | Sep 20, 2026 9:02 AM | Maria Ruiz |
If you want a full page around the form, a funnel gives you one, and our real estate funnels page shows what that looks like. A funnel is optional. A bare form works fine on day one.
Step 2. Publish it where people already find you
A form nobody sees does nothing. Put the link in four places this week:
- Your Instagram and Facebook bio, so the profile link opens the buyer form.
- A QR code on yard signs, flyers and the open house sign-in sheet (Jtek can generate QR codes for any form or page).
- Your email signature, with a line like "Thinking of buying? Start here."
- The website chat widget, if you already have a site, so a visitor can message you from the page.
If you run Facebook lead ads, a workflow can start the moment a lead form is submitted. If you do not run ads, skip that. Free channels are enough to prove the setup works.
Step 3. Send a first reply inside two minutes
Speed is the one thing you can control. Build a workflow that starts when the buyer form is submitted, texts the person right away, tags them as a website lead, and adds a task for you to call within the hour. The text can be plain: thanks for reaching out, I will call you shortly, anything specific you want me to look at?
A form-submitted workflow: text, tag, then a call task
Two honest notes. Automated and bulk texting goes live after carrier A2P approval, which usually takes a few days and can take a few weeks, so set this up before you need it. Calls and texts are pay as you go, never unlimited. Calling does not wait on A2P, so the call task works from day one.
The same logic covers phone calls. A missed-call text back sends a message when you cannot pick up, which is most of a showing day.
Jtek puts forms, funnels, texting, built-in calling, email, scheduling and automation in one account for $60/month flat (calls and texts are pay as you go). Try it free for 14 days, cancel anytime.
Step 4. Tag every contact with where it came from
This is the step most agents skip, and it is the one that tells you where to spend your time. Add a source tag in the workflow: instagram, open house, yard sign, website. Imported contacts and manual entries get one too. Six months from now you will know which channel produced conversations and which produced noise, and you will not be guessing.
A New leads smart list, each contact carrying its source tag
Contacts
| Contact name | Phone | Created | Last activity | Tags | ||
|---|---|---|---|---|---|---|
| MSMaria Santos | (562) 555-0191 | 2 min ago | new leadinstagram | |||
| JRJames Rivera | (562) 555-0177 | 18 min ago | new leadwebsite lead | |||
| DKDana Kim | (714) 555-0123 | 1 hour ago | new leadopen house | |||
| TWTyler Walsh | (562) 555-0158 | 2 hours ago | new leaddoor knock | |||
| PNPriya Nair | (310) 555-0146 | 3 hours ago | new leadfacebook ad |
A smart list like this one is your Monday morning view. Everyone who arrived since Friday, sorted newest first, with the source visible next to the name.
Step 5. Check the source report once a month
On the first of the month, open the lead source report and your pipeline side by side. Ask two questions. Which source sent the most contacts? Which source sent the contacts that actually turned into appointments and deals? They are often different, and the second answer is the one that earns the next hour of your effort.
Keep this to ten minutes. If a source sends many contacts and none of them reply, change the form or the first text before you change the channel.
What this setup will not do
Jtek does not sell you leads, and it does not sync Zillow or Realtor.com leads. If portal leads are your main source today, a CRM built around those feeds, such as Follow Up Boss, is a stronger fit for that job, and our guide to buying leads covers whether paid leads make sense at your volume. For agents who earn leads from their own network and content, this setup covers the full path from first touch to a booked appointment. For a wider view of the tools involved, see our lead management software guide.
Start with the form tonight. By Monday morning you will have something better than a photo of a clipboard.